From missed calls to a fully booked schedule

The challenge

The company was spending heavily on ads but missing roughly 40% of inbound calls. Crews were on jobs, the office closed at six, and weekend callers went straight to competitors. Leads that were captured sat in a CRM nobody updated, so follow-up depended on memory.

Our approach

We deployed an AI voice agent trained on their services, pricing logic, and service area, answering every call, qualifying the job, and booking directly into the dispatch calendar. In parallel we rebuilt their Google Ads around high-intent local searches and automated CRM follow-up for every estimate that did not close immediately.

The outcome

Within six months, booked jobs more than tripled without adding office staff. The owner’s review: “It feels like we hired three receptionists who never sleep, except they cost less than one.”